Vihmavari.com (the “Site”) is owned and operated by Astrotel OÜ (”Astrotel”, “Our Company”, “We” ). We understand how concerned our customers are about the information they provide to us. The following policy is intended to assure our customers that we regard our responsibility to protect their information very seriously and take the necessary steps to provide that security. The policy may be updated from time to time, so we encourage you to revisit this page to review any changes.
What Information We Collect
Whenever you purchase products (online, over the phone, or through the mail), join a club, request a catalog, contact customer service, complete a survey, participate in sweepstakes or promotion, or sign up for e-mails, we collect personal information. The information we receive may include your name, mailing, billing and/or shipping addresses, telephone number, birth date, form of payment, e-mail address, product preferences and/or product purchase history. If you use a credit or debit card or pay by check we may also receive your account information and/or expiration date. MTS uses this information that you provide to ship your orders, service your account, personalize your experience and to communicate with you.
We also collect non-personal information from visits to the Site. This type of information includes the number and frequency of visits to each page, the length of stay, browsers and operating systems used and the domain names of the website from which you linked to this Site.
All of the customer data we collect is protected against unauthorized access. We have put this privacy protection control system in place to help ensure that your personal data remains safe and private. However, we cannot guarantee the protection of your information from any actions taken by third parties that may unlawfully interrupt or access transmissions or private communications.
How We Use that Information?
MTS uses the information you provide us in a number of ways. First and foremost, the information provided is used to deliver our customers with an enjoyable experience. This means conveniently helping you shop with us, place your order and receive your shipment as smoothly as possible.
We routinely use your personal information to communicate with you while servicing your account. This may take the form of e-mails or telephone calls. Some examples of this type of service include order confirmations, customer surveys.
Depending on the information you provide to us, we may periodically communicate the introduction of new products, promotions and sales, or service improvements to you via e-mail, postal mailings, and/or telephone calls. We may also send you a “co-registered” e-mail promoting carefully selected offers from partner companies we believe may be of interest to you. You may “opt-out” of receiving any marketing communication from us
MTS makes some of your information available to other companies from time to time. For daily operations, it is necessary to share our customers’ information with service providers like banks/credit card companies, shipping carriers, and other providers of administrative functions in order to effectively receive orders and ship product to our customers.
In our effort to continually be a better, more efficient and more effective company and to help ensure that we are being as relevant to you as we can, we occasionally add other public information about you from other sources to the data we house. To do this may involve sharing some minimal data (generally only name, address and/or phone) for matching purposes.
On rare occasions, we may be asked to disclose any information we have collected about you to law enforcement officials for instances like subpoenas, court orders, or other circumstances when required by applicable law. In the event that all of our business assets are transferred, customer information will be one of the assets transferred.
How You Stay In Control?
You are always in control of the information we collect and how we use it. You can opt not to receive marketing communications from MTS. For basic operating needs, we may need to retain the right to contact you (by mail, e-mail or phone, depending on what you have provided to us) for order confirmation, billing and account service communications.
We may have agreements with third parties that allow you to link to and from other websites from our Site. If you link to these other websites from our site, you may be asked to provide information to them. Once you leave our website, we are no longer your host and do not have control and/or are not responsible for the information collection practices of the sites to which we provide links. Before supplying these websites with personal information, we encourage you to review the privacy notices posted on those sites.